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From Our Blog & In The News

Stay updated with the latest trends, insights, and success stories from the BlastPoint team and our clients.

Featured Posts

How Predictive Intelligence is Transforming Deposit Growth in Banking

In today’s financial landscape, deposit growth has become one of the most difficult and most essential — levers for sustainable bank pro...

BlastPoint Secures $10.6M Growth Funding to Advance Responsible AI for Utilities and Financial Services

Pittsburgh, PA – October 8, 2025 – BlastPoint, an AI-driven customer intelligence platform, today announced it has secured $10.6 million...

Work Smarter, Move Faster: BlastPoint’s Latest Platform Enhancements

At BlastPoint, our mission is to help you unlock the full potential of your data — and we’re always refining the platform to make that e...

Building Customer Personas: How Utility Personas Drive Smarter Engagement

Why Personas Matter for Utilities Utilities are under pressure like never before: affordability crises, rising customer expectations, and...

Utility Call Center Optimization: How to Reduce Costs and Improve Customer Satisfaction

Utility call centers are under more pressure than ever. Customers want fast answers, agents are overwhelmed with high call volumes, and oper...

BlastPoint is Again SOC 2 Compliant!

At BlastPoint, security continues to be at the forefront of everything we do. For the second year in a row, we are proud to announce that Bl...

Using AI as a Superpower: How to Make AI Your Productivity Partner

At BlastPoint, we’ve launched a new tradition: a biweekly Lunch & Learn where anyone on the team can share something exciting they’v...

BlastPoint Thought Leadership Series – AI, Ethics & the End of Business as Usual: Credit Unions at the Edge of the Intelligence Revolution

In our Thought Leadership series, we explore how AI is reshaping the business landscape and how decision-makers can adopt it responsibly, st...

From Indirect to Irreplaceable: Growing Lifetime Value of Auto Loan Members

Most credit unions acquire new members through indirect lending but far too many of those relationships end at the loan. That’s a missed o...

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