Senior Marketer, Brand and Customer Communications
I feel like I shouldn’t be able to do this so easily. It feels almost like oh wait, did I get access to a door that I’m not actually supposed to go through. This feels great!
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AEP increased self-service adoption by 30%, significantly reducing call center volume
National Grid boosted energy efficiency engagement 3X among low and moderate income customers
P1FCU generated $470K in new revenue from a single targeted campaign – approximately 0.31% of their annual income
AEP increased self-service adoption by 30%, significantly reducing call center volume
National Grid boosted energy efficiency engagement 3X among low and moderate income customers
Members Cooperative Credit Union doubled their growth rate within 12 months
P1FCU generated $470K in new revenue from a single targeted campaign – approximately 0.31% of their annual income
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