BlastPoint Helps Highly Regulated Companies Start Utilizing Customer Intelligence
If you want your company to reap the benefits of AI but are worried about penalties due to regulation, BlastPoint’s customizable and auditable approach to customer intelligence may be the right solution for you. Highly regulated industries, especially those with large security vulnerabilities like utilities, telecoms, credit unions, and insurance, are often still relatively new […]
Income-Eligible Customers Can Help Meet Your Energy Efficiency Benchmarks – AND Save You Money, Part 2
In Part 2 of our series Engaging Income-Eligible Customers about Energy Efficiency, discover utilities’ go-to segment for boosting low-income enrollment in energy efficiency offers and meeting regulatory benchmarks. If you missed Part 1, read it here! New research from BlastPoint shows that a segment of lower-income customers–those who earn below 150% of the federal poverty […]
Engaging Income-Eligible Customers about Energy Efficiency, Part 1
Income-eligible households are in danger of being left behind in the transition to energy efficiency. Here’s how utilities can reduce the energy burden on them while hitting their business targets and meeting regulatory requirements toward a carbon-neutral future. Part 1 of 2. Check out Part 2 of our series, where we take a deep dive […]
How Retail & Restaurants Could Open the Door to Wider EV Adoption
The EV revolution is accelerating. Learn how restaurants and retail shops can offer EV charging and reap the benefits, in this reprint of BlastPoint CEO Alison Alvarez’s article for Retail & Restaurant Facility Business.
If You Build It, Will They Come? EV Charging Guidance For Facilities Managers
BlastPoint CEO Alison Alvarez shares the challenges and benefits of electric vehicle (EV) charging in this month’s issue of the Facilities Management Journal (FMJ). Facilities managers who may be wondering whether now is the time to install EV infrastructure will want to check out Alison Alvarez’s take on the benefits of charging stations at commercial […]
How to Segment Customer Communications to Increase Revenue & Satisfaction: Webinar 5/20!
Join us live on Thursday 5/20 at 1 PM EST for a free webinar! BlastPoint’s Alison Alvarez will be chatting with Questline’s Brian Lindamood on how utility business teams can use customer segmentation and data-driven personas to generate higher revenues and better customer satisfaction. Up-Leveling Your Company’s Customer Intelligence Every customer has different wants, interests […]
Equity, Empathy, Engagement: Highlights From SECC’s Consumer Symposium
The Smart Energy Consumer Collaborative (SECC) wrapped up its 2021 Smart Energy Consumer Symposium yesterday. It was a fantastic, two-day, virtual event that brought together utility, research and policy professionals to swap ideas and workshop strategies for advancing the energy industry. Here are some of BlastPoint’s favorite moments! Jump to: Empathy and Flexibility Equity and […]
How to Grow Electric Vehicle Adoption: BlastPoint Heads to SECC’s Consumer Symposium
BlastPoint CEO Alison Alvarez joins the Smart Energy Consumer Collaborative’s annual Consumer Symposium next Wednesday, April 21, alongside a panel of other electric vehicle industry experts. She’ll share data-driven insights businesses can use to grow consumer EV adoption. Register for SECC’s 2021 Consumer Symposium Smart Energy Consumer Collaborative kicks off its annual Consumer Symposium next […]
EV Purchase Pain Points: Understanding Customer Concerns
Many drivers are still hesitant about switching to EV. Understanding where they’re coming from and what they want to know helps manufacturers, dealers and utilities engage them with relevant messaging. Here are 5 of their biggest concerns. Range anxiety Environmental and labor practice concerns Questions about battery life in cold climates Barriers to home charging […]
How To Accelerate EV Adoption: BlastPoint Heads To SECC’s Consumer Symposium
This year’s Smart Energy Consumer Collaborative Annual Symposium focuses on “Modernizing Consumer Engagement for a New Era.” Interactive virtual sessions take place April 20-21, and will showcase energy customers, their relationships with the smart grid, grid edge technologies, EV adoption, racial disparities in the energy space and so much more. Register here! BlastPoint CEO and […]