New Case Study: Duquesne Light Co. Utilizes BlastPoint to Increase Low Income Campaign Engagement
BlastPoint’s AI-powered customer intelligence helped DLC effectively engage lower-income customers in energy assistance campaigns and surpass industry benchmarks by as much as 670%. During the pandemic, it has been crucial for utilities to engage lower-income customers effectively, as this customer segment has been disproportionately affected by Covid-19. Getting eligible customers enrolled in assistance programs has […]