Customer Balance Risk Zones, Part 3: Who’s In The Red Zone & What Do They Need?
When shut-off moratoriums end, utilities will be faced with having to disconnect service for thousands of delinquent customers. Is there anything they can do to mitigate the economic disaster that awaits? The answer’s in the data. Over the last few weeks, we’ve talked about customers in the Green and Yellow Customer Balance Risk Zones. This […]