April Billpay Numbers Show Middle-Income Earners Now At Risk
Customers who’ve never missed a payment before but suddenly do this month indicate a new swath of people in need of assistance due to COVID-19. Luckily, reaching them with help is possible, through data-driven customer personas. 26 million Americans have applied for Unemployment Insurance (NPR.org) since the coronavirus crisis hit the U.S. The pandemic’s economic […]