How Public Utilities Can Diversify Communication Methods to Optimize Customer Engagement
The BlastPoint team has finally recovered from a whirlwind—and we mean that in the best possible sense—trip to Phoenix for the CSWeek Conference in April. If you’re not familiar with this annual utilities industry extravaganza, “CS” is short for Customer Service, and “Week” refers to the entire week-long experience being dedicated to supporting those good folks […]